Your Privacy

Your Privacy

PRIVACY & CARD DATA STORAGE

At Seeds & Cereals we are committed to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy.  Seeds & Cereals will not lend or sell its database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! We respect the right of users to remain anonymous and not to knowingly disclose user identities unless directed by a court of law.

Does Seeds & Cereals disclose the information it collects to outside parties?

Seeds & Cereals does not sell, trade, or rent your personal information to others. Seeds & Cereals may release customer information when we believe, in good faith, that such release is reasonably necessary to:

(i) Comply with law,

(ii) enforce or apply the terms of any of our user policy or

(iii) protect the rights, property or safety of Seeds & Cereals, our users, or others.

What information do we collect and how do we use it?

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account, keep you informed of service intervals and special offers.

How does Seeds & Cereals protect customer information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, to prevent unauthorised access. All of the sensitive customer data we collect is protected by several layers of encryption & security.

Credit Card Details, Storage and Transmission All credit card payments are processed securely through ANZ eGate™. Cardholders are re-directed from this Seeds & Cereals website to the ANZ eGate™ secure payment environment to enter their payment details. The ANZ eGate™ secure payment solution supports 3D secure authentication – Verified by Visa and MasterCard SecureCode. Seeds & Cereals does not store or process any credit card information on our website or servers.

Payment by credit card is the fastest way to receive your order as there is no clearance delay.

What about Cookies?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Seeds & Cereals website.

Your Consent

By using our website, you consent to the collection and use of this information by Seeds & Cereals. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

The products and reading material provided here is and are believed to be accurate.

Additional details

After your purchase is complete, your order will be sent as soon as possible.

We start packing and sending your order as soon as possible after you purchase your product. This does mean we can get the order to you as fast as possible but it does also mean that once you have purchased, we will not be able to alter the address, or the purchase as it will already be in the system.

Authority to Leave At Your Address

If you are not available at your nominated delivery address, our couriers are authorised to leave the products at the address without a signature. In some circumstances, where the courier assesses that it’s not suitable, they may choose to leave a note in your post box to advise that the package will be left at the courier facility for collection.

If you do not authorise for your package to be left at the nominated address, please note it when you make your purchase.

Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Returns Policy.